Build a personal support group

 

Build a personal support group of family, friends, carers

When preparing for emergencies, the term 'special needs' can cover a number of situations, not just someone with an identified mental or physical disability. An elderly person, someone with limited English, a pregnant woman, someone with a broken leg, or a single parent with many children all need additional help. If you have a friend, neighbour, or family member with 'special needs' discuss their needs and make sure you understand each other's expectations, in the event of an emergency.

Build a personal support network of a minimum of three people to alert you to weather warnings, or to help if you need to be evacuated. Your support network can be from your family, carers, friends, neighbours, or co-workers; people you know you can rely on to understand what needs to be done. You might require more detailed planning for emergencies, so inform your local SES of any special needs or concerns you have about isolation or evacuation.

Make sure members of your support network understand how to operate and equipment that you need.

Do you or the person you care for:

  • Need assistance with personal care, such as bathing or dressing
  • Use special equipment such as a wheelchair, oxygen bottle, or shower chair
  • Need accessible transportation
  • Need help to leave their home or office
  • Need help shutting of utilities such as power and water, or
  • Require a service animal such as a seeing-eye dog?

 

People with physical or sensory disabilities will require additional help and again you could subtly lead them into a conversation about what they have planned in case of natural disasters. The local SES welcomes information about people with special needs who might require additional help to get to a shelter.

Someone who is visually impaired might be extremely reluctant to leave familiar surroundings when the request for evacuation comes from a stranger. A guide dog could become confused or disoriented during a disaster. People who are blind or partially sighted may have to depend on others to lead them, as well as their dog, to safety during a disaster.

Disability and Other Access and Functional Needs

Additional Steps

Visually impaired

May be extremely reluctant to leave familiar surroundings when the request for evacuation comes from a stranger. A guide dog could become confused or disoriented in a disaster. People who are blind or partially sighted may have to depend on others to lead them, as well as their dog, to safety during a disaster.

Hearing impaired

May need to make special arrangements to receive warnings

Mobility impaired

May need special assistance to get to a shelter.

 

May need help to plan for disasters and emergencies.

Non-English speaking persons

May need assistance planning for and responding to emergencies. Community and cultural groups may be able to help keep people informed.

People without vehicles

May need to make arrangements for transportation.

People with special dietary needs

Should take special precautions to have an adequate emergency food supply.

People with medical conditions

Should know the location and availability of more than one facility if dependent on a dialysis machine or other life-sustaining equipment or treatment.

People with intellectual disabilities

May need help responding to emergencies and getting to a shelter.

People with dementia

Should be registered with the Queensland Alzheimer's Association to ensure their safe return back home.

 

  • Create a network of neighbours, relatives, friends, and co-workers to aid you in an emergency and talk to them about your needs
  • Make sure everyone knows how to operate necessary equipment
  • Discuss your needs with your employer
  • If you are mobility impaired and live or work in a high-rise building, have an escape chair
  • If you live in an apartment building, ask the management to mark accessible exits clearly and to make arrangements to help you leave the building
  • Keep specialised items ready, including extra wheelchair batteries, oxygen, catheters, medication, prescriptions, food for service animals, and any other items you might need
  • Be sure to make provisions for medications that require refrigeration
  • Keep a list of the type and model numbers of the medical devices you require
  • Wear medical alert tags or bracelets to identify your disability, and
  • Know the location and availability of more than one facility if you are dependent on a dialysis machine or other life-sustaining equipment or treatment.

 

Mental Health

In Australia, our understanding of mental health has improved considerably during the past decade. A 2007 study found that almost half the Australian population ages 16-85 years experienced mental disorders during the previous 12 months. Depression and anxiety are the most prevalent mental disorders. Around one million Australian adults and 100,000 young people live with depression.

If you have a mental condition and you're worried about how you might cope during an emergency, talk to your doctor about counselling to improve your coping skills. If a family member or neighbour has a mental illness, ask them about how they think they might cope, and whether they could need additional help. In particular people with agoraphobia, personality disorder, social anxiety, or obsessive compulsive disorder could require special consideration if they need to leave their home.

Natural disasters can cause severe psychological stress before, during, and after an event. Keep a close eye on your household to assess how everyone's coping. Fatigue can exaggerate stress, so make sure you get enough sleep even though you might be scared or a foreign place. You're ability to respond quickly, make good decisions, and keep everyone calm will depend on you being alert.

Specific tips are linked below for: